Shipping Policy / Taxes and Customs Fees
Shipping
THE orders will be shipped from Japan of Monday At Friday . ( Working days )
Time limit shipping between 1 and 3 days .
Delivery free For all orders (untracked delivery). You can choose the tracked delivery option (for a fee). Delivery available for country following . ( France , England , Belgium , Germany , Spain , Swiss , Hollande , Australia ,
Italy , Poland , Republic Czech , Sweden , Finland , Norway , Portugal ,
UNITED STATES, Canada , Austria , Ireland , Israel )
Delivery times between 4 days and 2 weeks depending on your country.
Shipping method : We ship your orders via Japan Post. Free shipping without tracking. Shipping with tracking is available for a fee.
Your package will be delivered by La Poste or Chronopost depending on its size and weight (France, etc.).
Taxes and customs fees
All our prices are inclusive of VAT (excluding all taxes). Importing a product from Japan may be subject to additional taxes and customs duties in the country of delivery. These additional charges are the responsibility of the customer.
Please note that since July 1, 2021, the European Union will always require the customer to pay VAT on any order; the exemption previously granted for purchases outside the EU of less than €22 has been removed.
There VAT from your country are added carrier's processing fees (approximately 21 euros for Chronopost in France, varying by country) and customs duties .
For EMS (Chronopost in France), fees must generally be paid upon delivery.
These customs fees are a source of concern for some customers, but our advantage lies precisely in being located in Japan. Our product range consists of items rarely found elsewhere, and at competitive prices.
Regarding the European Union, here are the regulations for the application of customs fees:
- When the total value of the shipment does not exceed 150 euros, exemption from import duties remains granted (therefore no customs duty charges) but VAT must be paid on the total value of the shipment, without prejudice to the possible application of other exemption provisions.
- When the value of the consignment exceeds 150 euros, import duties and VAT must be paid on the total value of the consignment, without prejudice to the possible application of other exemption provisions.